Simple App - Banking made Easy

Author:     Monday, August 11, 2014 12:00 AM

There are a lot of apps out there that claim to make banking easier; however, many of these apps have fallen short when it comes to user interfaces. And then there is Simple. This brilliant app is just that, simple to use, simple to understand, and a simple way to improve your banking experience. For once, the name of the app says it all.


So what is Simple?
The app offers users a way to effectively and responsibly manage their money. At its core it is a bank account; your fund are held by The Bancorp Bank. The app is available to download on both iOS and Android devices.

Customizable tools are built into the app; these tools are designed to make managing personal finances a breeze. For example, the payments tab allows users to create contacts for the people or companies that you regularly pay. From the vet to the electric company, you can set up a contact for just about any business. Once the contact is set up, all you have to do is tap on it and the payment will be sent to them, on time, every time.

Are you someone who occasionally miscalculates their spending budget? If so, Simple has taken the liberty of creating an easy to spot Safe-to-Spend tab. This tab calculates your future earnings, spending, and current balances. It then displays a number that represents the amount of money that you can safely spend, without sinking into the red.


Customer Service Made Simple.
All too often when it comes to banking and customer service, users are left sorely disappointed. By the time we get through the pesky automated system we are in no mood to speak kindly to the customer service representative on the other end of the phone line. And don't get us started on submitting help desk tickets, which never seem to be answered in a timely fashion and always seem to offer terrible advice.

Fortunately, Simple has taken a different approach to customer service. The account tab clearly shows where and how you can contact a member of the support team. App users can either submit a ticket or bypass the system by calling a customer support representative directly. As it clearly states on their website, Simple only makes money if and when their customers are happily using the app. In this vein, positive customer support is a feature that is here to stay.


Final Thoughts
Simple has done what banks have been seeking to do since the release of the first smartphone. With Simple banking really is easier, managing personal finances becomes a no brainer, and you will be amazed at the clarity with which you can now understand your financial situation.